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The first step is for your refuse collection company to obtain a City of Chicago regulated business license for private scavenger activities as defined in the City of Chicago Municipal Code 4-6-130. To apply for the regulated business license for private scavenger activities as well as address any licensing questions, please contact Betsy Gonzalez of the Department of Business Affairs & Consumer Protection (DBA&CP), Business Assistance Center directly at #312/744-5357. The DBA&CP is located at City Hall, 121 N. LaSalle Street - room #800. Once the provider receives their regulated business license for private scavenger activities, CDOT will provide all of the necessary information in order for the provider to access the City of Chicago Refuse Container Permit web site.